There is a monthly service that I use that I wish to upgrade from the $7/mo plan to the $10/mo plan.

They won’t let me give them more money in exchange for a higher tier of service.

To repeat, I want to give them more money than I currently do, for a service they provide, and they won’t let me.

When I emailed them to ask how to upgrade, they said “Just stop the monthly payments.”

So I did. The deadline has expired, but they haven’t cut off my old services, and won’t let me upgrade as long as I am on the old plan. I try and it tells me that there is already an active service on the account. I try to set up a new account, and it automatically links the new account to the old account, complete with a “Good news! We found your existing account!”

Dammit.

I am about to create an account under my wife’s name.

All so that I can start giving them more money.


Category: Server Room

About the Author

Will Truman (trumwill) is a southern transplant in the mountain east with an IT background who bides his time taking care of their daughter while his wife brings home the bacon. You will probably be relieved to know that he does not generally refer to himself in the third-person except when he's writing short bios on his web page.

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Greetings from Stonebridge a fictitious city in a fictitious state located in a tri-state area in the interior Mid-Atlantic region. We're in western Queenland, which is really a state unto itself, and not to be confused with Queensland in Australia.

Nothing written on this site should be taken as strictly true, though if the author were making it all up rest assured the main character and his life would be a lot less unremarkable.


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